Privacy Policy

Short version: we collect what we need to get your electrical job quoted, we pass it to one electrician, and nobody else sees it. The detail is below.

What we keep

From the form: your name, phone number, email, and the address, the work you need, the age of the panel or wiring if you know it, and any photos of the panel. From a phone call: the number you called from, the time, and any voicemail you leave along with its automatic transcript.

Where it goes

We use it for one thing: getting your job in front of the one electrician who handles Waterloo requests for this site. It is not sold, rented, shared with other trades, or added to a mailing list.

Cookies and tracking

No Google Analytics, no advertising pixels, no third-party trackers, and no cookies of our own. The web host keeps ordinary server logs (IP address, page, browser) for security.

How long we keep it

Only while it is useful for your job and a short time after. Call recordings are deleted automatically after about three months.

Access, correction and deletion

Email hello@waterlooelectricians.ca and we will tell you what we have, fix it, or delete it, as Canada's PIPEDA allows. We only text or email you about your own request (CASL); reply STOP at any time.